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Apple admitted slowing down of old iPhones, now apologizes for the Slow Down

Earlier this year several complaints have been made by the owners of iPhone 6, 6S and 6S plus devices about the problem of spontaneous shutting down of the devices during the peak current demands, i.e, whenever a large app or game is running or any other high usage of CPU is going on this happen even when the battery was in sufficient amount.In order to turn the device on users have to connect it to the charger again. At that time Apple took the action by updating the software to fix that bug. But according to some users the device got slower down after the bug fixing update of the operating system.

Apple finally admitted the fact that it slows down the old iPhones and also gave a reason that, it slows down the devices to protect the device’s components and after a time period the aged Lithium ion batteries are not able to handle processing demands at the same capacity and this causes phone to shutdown. So, Apple simply slows down the performance of device.

Apple admits slowing down old iPhones

Company responded to the situation after a Reddit post on “ How apple slow down the old iPhones” went viral and also two California residents Stephen and Dakota brought a class action lawsuit against Apple.

John Poole, developer at Geekbench, process benchmark and scoring platform, made an attempt to prove on his own the fact that Apple did slow down its older devices. For this he observed and mapped the performance, after the update of iOS 10.2.1 in iPhone 6s and iOS 11.2.0 in iPhone 7. He concluded on the basis of various performance test that the slowdown and decrease in performance is similar in the iPhone 6s and iPhone 7 after the respective updates.
After Poole’s conclusion, Apple made a statement and basically confirmed Poole’s tests.

Apple’s STATEMENT:-
Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.
Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.

Today, Apple apologized for the Slow Down, in an Open Letter.

“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process.

We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.”

According to Poole, the solution for the slow down is not changing the device rather than the battery of the device should be replaced. He also said that the device started performing normally again when the battery get replaced. Apple strategy of slowing down of devices indirectly forces the frustrated users to spend money on a new device. 

The battery replacements of the Apple devices were not easy, but now Apple is offering options for battery replacement at lower prices and if your device is not covered under the Apple care package, you can go for the battery replacement, the service fee is now $29 (or ₹1800) which was $79 (or ₹5000) before.

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